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You can return many items sold on Amazon. When you return an item, you may see different return options depending on the seller, item, or reason for return.
Need to return an item shipped by Amazon? Go to
For a conventional return, to return an item you ordered:
For items sold from an Amazon seller, you'll see Submit return request. The Amazon seller reviews return requests before issuing a refund or replacement. If you don't receive a response within two business days, you can submit an A-to-z Guarantee claim. For more information, see About A-to-z Guarantee.
You can view the status of a return or a refund in Your Orders by selecting View Return/Refund Status next to the relevant order.
For a label-free, box-free return, initiate the return through Your Orders. If you selected a label-free, box-free return location, you don't have to package your item in a shipping box. After completing the steps in the returns process, you'll receive a QR code. Bring the item you want to return and the digital QR code to the drop-off location.
Note: Before returning items on which you've saved personal information, such as laptops, cameras, or other electronic devices, erase this information completely.
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