You can return most items purchased at Amazon Books, Amazon 4-star, and Amazon Pop Up for a full refund within 30 days of purchase. In addition, eligible items purchased on Amazon.com can be returned at a participating physical store location. To determine your return options for Amazon.com purchases, please use our Online Return Center.
Items purchased at Amazon Books, Amazon 4-Star and Amazon Pop Up can be returned within 30 days for a full refund, subject to our other return guidelines listed below.
Note: If you received an e-mail receipt, or if the item you purchased appears in Your Orders, you have the option to return the item by mail. To return by mail, contact us to receive a mailing label. If the item doesn't appear in Your Orders, you'll only be able to return the item in the store.
Note: Amazon Physical Stores may not be able to accept in store returns for certain items you purchased from Amazon.com (for example, items greater than a certain size or that don’t meet safe to ship standards). For additional information on Amazon.com returns, please see our Returns Policy.
Items purchased at a store location between November 1 and December 31, may be returned until January 31 the following year for a full refund, subject to our other return guidelines listed above.
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