Carrier Contact Information

We work with the following carriers to deliver items. If you have an issue with your delivery, you can contact the carrier directly.

Common Carrier Tracking Information Contact Information
UPS Phone: 1-800-742-5877
US Postal Service Phone: 1-800-222-1811
Amazon Contact Us
FedEx Phone: 1-800-463-3339
DHL Express Phone: 1-800-225-5345
Other Carrier Tracking Information Contact Information
ABF Freight System Inc. Phone: 1-877-609-5681
Australia Post Phone: (within Australia) 13-POST-13-7678 / (outside of Australia) +61-3-8847-9045
CEVA Logistics Phone: 1-844-215-0640
DB Schenker Phone: 1-800-225-5229
Deprisa Phone: (from Bogotá) 4051405 / (rest of country) 01 8000 519393
ECMS EXPRESS Phone: 1-855-266-9299
Fastway Phone: N/A
Fidelitone Phone: 1-844-524-6320
i-parcel Phone: N/A
Israel Post (ILP) Phone: +972-076-887-1216
Innovel Solutions Phone: 1-888-460-5404
Landmark Global Phone: 1-888-205-2251 (Toll free)
LaserShip Phone: 1-804-414-2590
Lonestar Overnight Phone: 1-800-800-8984
Menlo Worldwide/UPS Supply Chain Solutions Phone: 1-800-443-6379
Ninja Van Phone: (+65) 6602 8271
NSD Phone: 1-844-401-9082
OnTrac Phone: 1-800-334-5000
Parcel Pool Phone: 1-877-727-2354
Pilot Phone: 1-877-549-0160
Pitney Bowes Phone: N/A
SF Express Phone: (from Hong Kong) (+852) 2730 0273 / (from Taiwan) (+886) 2 2192 6063
TForce Final Mile Phone: 1-855-396-2639
WnDirect Phone: 1-516-254-4540 (4 am to 6:30 pm EST)
XPO Logistics Phone: 1-844-285-5279
Important: Some national carriers use regional carriers to deliver your package. When this happens, your tracking information may not be accurately reflected on the national carrier website.

We ship some exceptionally large or heavy items by a specialty carrier such as CEVA, ABF, Pilot, or XPO. We use Parcel Pool for standard deliveries to Alaska and Hawaii, and OnTrac for same-day deliveries to Seattle.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.