Return Items Purchased from Amazon 4-star

Amazon 4-star offers returns for most items within 30 days of purchase.

Purchases made online can't be returned to an Amazon 4-star store.

If you ordered an item from, go to Return Items You Ordered. Gift cards and magazines are not returnable, except as required by law.

To return an item to Amazon 4-star:

  1. Package your item in the original product packaging.
  2. Locate your receipt, which includes your order number. Your receipt can be email or paper.

    Note: If you received an email receipt, or if the item you purchased appears in Your Orders, you have the option to return the item by mail. To return by mail, contact Customer Service to receive a mailing label. If the item doesn't appear in Your Orders, you'll only be able to return the item in the store.

  3. Take your item to the Amazon 4-star store. You can find the address and directions by going to

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