Due to the value of some items, a one-time password (OTP) is required on delivery for some orders.
An OTP adds an extra layer of security to your packages.
If an OTP is required, we send a six-digit, numeric OTP to your registered email address after we ship the item.
You can also find the OTP by selecting Track Package beside the order in Your Orders.
Your OTP is valid until the end of the delivery day.
Read the OTP you’ve received to the driver.
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