Unknown Charges on Prime Video
There are several reasons why you might not recognize a charge.
Your complete order history is available in Your Account.
If you don't recognize a charge, check to see if:
- An Amazon Prime membership or Prime Video subscription was renewed. For more information, go to Manage Your Prime Membership.
- A Prime Video Channel subscription was renewed. For more information, visit Your Orders to see subscription charges.
- An order has been placed by a child, spouse, friend, or coworker with access to your card number. To reduce the risk of accidental purchases, you can Set Up Restrictions on Prime Video for Web, Android or iOS.
- Additional cards are associated with the credit or debit account.