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Late Deliveries
Most packages arrive on time. Orders sometimes show up after the estimated delivery date.
Possible reasons for late delivery include the following:
- Incorrect address
- Missing apartment, building, floor, or unit number
- Severe weather conditions
- International customs procedures
The recommended actions are:
- Confirm estimated delivery date and address in Your Orders.
- Check payment processing in Your Orders.
- Wait 48 hours to allow for unexpected delays.
- After 48 hours, contact us.
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