If an item is missing from your package, it may have been shipped separately.
If you received your package and an item is missing, do the following:
Note: If your item is missing a part, contact the product's manufacturer for assistance. Manufacturer contact information can usually be found on the product packaging or in the paperwork included with the product. If you can't find contact information, or if they can't help, go to Your Orders and select Return or Replace Items next to the item with the missing part.
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