Billing and Shipping Addresses

To avoid delays, provide error free billing and shipping addresses.

Here are a few tips to keep in mind:

  • Your billing address must match the address on your monthly credit card or bank statement.
  • Leave fields blank if they don't apply to your address, e.g., don't enter "N/A," "Not applicable," etc.
  • Enter information in the correct fields, e.g., don't enter city and state information in the Address Line 2 field. Use the city and state fields instead.
  • Avoid using accent marks or non-English characters. Our system can't process these characters.
  • Don't enter shipping or delivery instructions in the address fields. Amazon, our merchants, and marketplace sellers use a variety of carriers. Therefore, we can't assist with requests for specific shippers.

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