Sign for an Order

Due to the value of some items, an adult signature will be required at delivery for certain orders.

If you won't be available to sign for your order, check if the shipment has entered the shipping process through Your Orders.

  • If the order hasn't entered the shipping process, you can go to Change Your Order Information to select a different shipping address where someone will be available to sign for the package.
  • If the order has shipped:
    • Contact the carrier.
    • Arrange to pick-up the shipment.

      Note: If you aren't able to arrange a pick-up, you can refuse delivery and contact us.

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