Amazon Fresh offers Attended Delivery, Doorstep Delivery, and Pickup in select cities.
Attended delivery is available in all cities where Amazon Fresh is available. Choose a time slot when you will be available to receive your order in person.
We're happy to leave your order with a doorman or security guard if necessary. You can leave us instructions when completing your order on the preview order page, under delivery instructions. If your order contains perishable food items, alert your doorman, so they can take appropriate steps to protect the order after delivery.
Doorstep delivery is available in all cities where Amazon Fresh is available. Choose a 2-3 hour time slot that works best for your schedule. We'll leave your items on your doorstep.
Doorstep Delivery isn't available for buildings with secure entries or limited access. If we’re unable to access your doorstep, you can leave us instructions on the preview order page, under delivery instructions. Our packaging is designed to maintain the correct temperature of your products, but we encourage you to retrieve your order as soon as possible.
Both Attended Delivery and Doorstep Delivery are free to Amazon Fresh customers on orders over the local free shipping threshold before tax. Delivery fees vary depending on your cart total and the delivery method you choose. Total fees will be displayed when you place your order. Delivery addresses in eligible regions receive free shipping on orders of $35 or more before tax. All other regions receive free shipping on orders of $50 or more before tax. If your region is eligible for the $35 local free shipping threshold, it will automatically apply during checkout.
Amazon Fresh Pickup is available to Prime members in select cities at no additional cost and without an order minimum. Prime members in participating cities will have the option to choose a pickup location as their Amazon Fresh account address, then reserve a time slot. Prime members will have the added option of picking up orders in as little as 30 minutes.
We provide the option to tip your delivery driver at checkout. If you elect to leave a tip, the entire tip goes to your courier. You can edit your tip amount up to 24 hours after delivery. Information about your tip, such as the amount and who has issued it, isn't shared with the driver.
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