Request a Tax Refund

The following information is provided on how to request a tax refund.

  1. Allow for your shipment to be delivered before submitting a request. Tax refunds cannot be issued until your shipment is delivered successfully.
  2. Contact Customer Service by emailing with a detailed request. Include any supporting tax exemption documentation for the state or US territory to which your shipment was delivered.
Important: Please include the following:
  • Your order number (17 digits in this format: XXX-XXXXXXX-XXXXXXX).
  • Reason for request
  • E-mail address
  • Supporting documentation of your exempt status (if applicable)

Note: Our agreement with non-FBA sellers does not permit Amazon to process tax only refunds on their behalf. However, you can contact the seller directly for a tax refund. To learn more, visit Tax on Items Sold by Sellers on Amazon.

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