Return Items You Ordered

You can return many items sold on Amazon.com. When you return an item, you may see different return options depending on the seller or product.

Need to return an item?

If you are doing a conventional return:

Initiate a return through your Orders page. Follow the steps until you receive a return confirmation and return label. Pack your item securely, then print and attach the return label to your package. If you don't have the original shipping container, use a sturdy box and include padding such as packing bubbles or newspaper. Bring your item to the drop-off location you selected during the returns process.

If you are doing a label-free, box-free return:

Initiate a return through your Orders page. If you selected a label-free, box-free return location, you do not have to package your item in a shipping box. After completing the steps in the returns process, you will receive a QR code. Bring the item you wish to return and the digital QR code to the drop-off location.

If you need to return a gift, go to Return a Gift.

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