Help & Customer Service

Change Your Order Information

You can update your order quantity, billing address, shipping address, Amazon Fresh delivery address, payment method, and more on your unshipped orders by visiting the Orders section in Your Account.

Want to edit an order?

Go to Your Orders

To add items to and upcoming Amazon Fresh delivery, see Add to Upcoming Amazon Fresh Delivery.

Important: Orders that have entered the shipping process can't be modified. For more information, go to About Orders That Can't Be Changed.

To edit an order from the Order Summary in Your Account:

Go to Your Orders
- Amazon Fresh and Digital orders appear separate. See the Amazon Fresh Orders or Digital Orders tab.
Click the Order Details link for the order you wish to change.
- To edit orders shipped by Amazon.com, click Change next to each item you wish to modify (billing address, shipping address, payment method, gift options, etc.).
- To edit orders shipped by an Amazon Seller, contact the seller by clicking Problem with this order?
  Note: Sellers can't change the shipping address for you after you've submitted your order. If you need to update the shipping address and the item hasn't shipped yet, you'll need to request a cancellation and order again. If the seller's listing is eligible for Amazon Prime, you'll be routed to Amazon Customer Service to handle issues related to the order.
Follow the on-screen instructions to change the desired information.
Click Change beside the information you want to modify.

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Change Your Order Information

Managing Your Account

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